Our Commitment to Privacy
Personal privacy has become a matter of serious concern in recent years, and as a result businesses are now subject to many new laws regulating the collection and use of personal information. However, since long before such regulations were even conceived attorneys have been bound by professional standards of strictest confidentiality. At Roberts & Roberts, L.L.P., we honor those high standards by our commitment to ensuring that we protect the privacy of our clients and web site visitors. We will do our best to ensure that any private information we obtain is treated appropriately. This policy explains our current practices and procedures, which are subject to revision. If this policy changes at some time in the future we will update this page to reflect the change, and the change will not become effective until after the revised policy statement has been posted. This policy was last updated on August 30, 2017.
We do not include any information on our site that we consider to be unsuitable for children, but we cannot guarantee the content of any sites that may be linked from our site. We do not knowingly collect information through our site from persons under the age of 18 years. We will delete any information that we discover has been provided via our site by persons under 18 years of age.
How We Collect Information
If you fill out our contact form or use another method to send us email, we collect your name, email address, and whatever information you choose to disclose to us in your email.
We gather information our clients authorize us to obtain or supply to us through correspondence and email, our forms and worksheets, telephone conversations, and documents or records that are delivered to us by the client or others (such as a title company, lender, agent, or another attorney involved in the case) in the course of our representation.
How We Use & Maintain Information
We use the technical information collected by our server for internal administrative purposes, such as to determine which web pages people are most interested in, to improve the quality of our site, to analyze trends, to assess how well any advertising programs are working, and to help with system maintenance. This information will never be used to market directly to you.
We use the information our site visitors send us via our contact form for the purpose of responding to such email. We will not sell, rent, share or otherwise disclose such information to anyone except: (1) with your express permission; (2) as required by law (e.g.: to respond to subpoenas, court orders, or legal process); or (3) to establish or exercise our legal rights or defend against legal claims.
The information that our clients provide is treated as private and confidential in accordance with Rule 1.05 of the Texas Disciplinary Rules of Professional Conduct. We use client information for the purpose of providing legal services requested by the client, and to properly manage our business.
We do not maintain a mailing list, but occasionally we may use information we have collected for the purpose of notifying a current or former client of a matter we believe would be of interest, such as a recent development in the law which may affect the client or work we have done for the client. If you do not wish to receive such communications, you may make that election by sending written notice to the mailing address, fax number or email address shown at the bottom of this page. We will honor such requests except to the extent that our ethical or legal obligations compel us to do otherwise.
Unless otherwise specified in a court order or a specific written agreement, we do not assume any responsibility for maintaining the privacy or confidentiality of information we collect concerning opposing parties in the course of providing legal services to our clients.
We currently maintain our files for a minimum of five years following the conclusion of representation. Much of the information in our files is archived electronically when the physical file is closed. Such electronic data is stored on our network or on backup media. Confidential data stored on tangible media (primarily paper documents) is destroyed by shredding.
We are committed to maintaining the security and integrity of the personal and confidential information we collect, and we have implemented reasonable precautions to do so. For example, we limit access to such information to employees who we reasonably believe need to use such information in order for us to respond to your inquiries and to provide legal services to our clients. We also employ physical, electronic, and procedural safeguards to protect against unauthorized access, loss, misuse, alteration, destruction, or disclosure of the personal and confidential information that we maintain.
Links to Other Sites
We provide links to websites maintained by other persons and entities that we believe may be of interest to our visitors and clients, or which relate to the services we provide. These links are provided solely as a convenience. We have no control over the linked sites, and cannot guarantee the accuracy of any information posted there. The inclusion of links to other websites does not imply any endorsement of the material or viewpoints on those websites or any association with their operators. Once you link to another site, you are subject to the policies of that site.
How To Contact Us
2501 E. Elms Rd., Ste. A
Killeen, TX 76542-3019
(254) 526-5656 (fax)